👤 Getting Started with Your RunMotion Account

Your RunMotion account keeps everything in one place — orders, rewards, and returns — so you can spend more time running and less time searching through emails.

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🪄 How do I create an account?

1. Click Sign Up at the top of our website.

2. Enter your name, email, and password.

3. Confirm your account through the verification email we’ll send you.

Once you’re in, you can track orders, manage returns, and update preferences anytime.

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🔐 I forgot my password — how do I reset it?

No worries! Just click Forgot Password on the login page.
You’ll receive an email with a secure reset link.
Still stuck? Our Support Team can help verify your identity and reset it manually.

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🏠 How can I update my shipping address or payment method?

Go to My Account → Settings → Saved Addresses or Payment Methods.
From there, you can edit, add, or delete your details.
Changes made after checkout won’t apply to existing orders, so double-check before confirming your purchase.

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🗑️ How do I delete my account?

We’re sad to see you go, but you can request account deletion by contacting Customer Support.
Once confirmed, all personal data and purchase history will be permanently removed according to our Privacy Policy.

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💡 Pro Tip: Create an account before your next purchase — it makes tracking orders, saving preferences, and earning rewards automatic!